Terms of use

Last updated: 6 September 2026.

Feedstead is a product by Hjalmi, operated from Norway. These terms describe the use of Feedstead and its Workspace subscription. Contact feedstead@proton.me about the service or a payment.

What Feedstead does

Feedstead compares supplier files with a Shopify product export and prepares a CSV containing the changes you approve. Processing happens in your browser. Feedstead does not connect to your Shopify store, import files into it, or change products automatically.

Use files you have permission to process. Check the selected columns, decimal convention, pricing rules and proposed changes before downloading an update. Keep your original files and a current store backup, and review Shopify's import preview before confirming an import.

Free and paid use

The free workflow supports up to 200 supplier rows. Workspace supports up to 50,000 rows and 20 MB per file, five local client profiles and twenty supplier configurations. The subscription adds reusable local settings and larger comparisons; it does not provide cloud storage for your spreadsheets.

Workspace costs $29 USD per month and renews monthly until cancelled. Stripe displays the recurring amount and payment details before you confirm the subscription. There is no annual commitment or free trial. Your bank statement may show HJALMI.

Cancellation and refunds

You can stop future renewals through Manage plan → Manage subscription in Feedstead. The billing portal shows the date paid access ends. Cancelling keeps access through the end of the paid billing period. Closing the website or clearing browser data does not cancel a subscription.

Cancellation does not automatically refund a previous payment. If you believe a charge is incorrect or the paid service was not provided, email feedstead@proton.me with the invoice reference and a description of the problem. Do not send your card number or recovery key. We review refund requests individually. These terms do not limit any mandatory rights you have, including applicable refund or withdrawal rights.

If the billing portal is unavailable, contact the same support address to request cancellation. See subscriptions and access for recovery and cancellation steps.

Your files and access key

Your imported files and comparisons belong to the current browser session. Reloading or closing the page clears that working session. Saved profiles and supplier settings remain in local browser storage until removed; export a configuration backup before clearing that storage or changing devices.

Keep your access recovery key private and save it securely. Anyone with it can restore the workspace and open its billing portal. A recovery key restores subscription access; it does not restore files or saved configurations. See how your data is handled.

Using the service responsibly

Do not share or resell access keys, interfere with the service, attempt to access another person's workspace, or bypass the plan limits. Report an access or billing problem through support rather than repeatedly starting new subscriptions.

File results depend on the source data and the rules you choose. Feedstead helps you prepare and review changes; you remain in control of which changes to import. Temporary connection or payment-confirmation problems can affect paid access. The help page explains how to check common problems without losing your files.