Subscriptions and access

The free workflow compares and exports up to 200 supplier rows. Workspace is $29 USD per month and supports up to 50,000 rows, files up to 20 MB each, five client profiles, and twenty supplier configurations.

Feedstead is a product by Hjalmi. Your subscription is called Feedstead Workspace. Your bank statement may show HJALMI for this subscription. For billing help, contact feedstead@proton.me.

Starting a subscription

Choose Get workspace, then Continue to secure checkout. Stripe shows the recurring payment details before you subscribe. After payment, return to Feedstead to activate your workspace and save your private recovery key.

The subscription renews monthly until you cancel. Review the amount and payment details shown at checkout before confirming.

Read the terms of use before subscribing. For help with an inactive workspace or a file problem, start with help and support.

Managing or cancelling

Open Manage plan, then Manage subscription to reach Stripe's billing portal. You can view invoices, update your payment method, or cancel future renewals there.

When you cancel, paid access continues until the end of the paid billing period. The portal shows the end date. Cancellation does not automatically request a refund for a previous payment. For a billing problem or refund request, email feedstead@proton.me.

Closing Feedstead, deleting a client profile, or clearing your browser data does not cancel billing.

Moving to another browser

1. In your current browser, open Manage plan and choose Show my access recovery key. Save the key privately.
2. In the new browser, open Get workspace, expand Already subscribed? Restore access, and enter your key.
3. To move client profiles and supplier rules as well, open Client profiles → Back up settings in the original browser and choose Download settings backup.
4. In the new browser, open Client profiles → Back up settings → Choose settings backup and select that JSON file. This replaces the saved settings in the new browser, so download its current backup first if needed.
5. Choose Use beside the restored supplier configuration, load fresh spreadsheets and confirm the mapping and pricing assumptions before comparing.

The recovery key restores subscription access. It does not transfer spreadsheets, comparisons, or saved configurations. Anyone holding the key can use the workspace and access its billing portal, so treat it like a password.

If you lose the key but still have access in another browser, retrieve it there. If you have lost both, contact support. There is no automatic email-based recovery.

If paid access is unavailable

If a payment is still being confirmed, keep the original checkout-return tab open. Feedstead checks access periodically and when you return to the tab. After Stripe confirms payment, return to Feedstead and allow the access check to finish. You do not need to reload a workspace containing an unsaved comparison.

If an existing subscription needs attention, open Get workspace, then Manage existing billing to review it in Stripe. Restore your workspace first if this browser no longer has access. If access remains unavailable, contact support with the invoice reference and the message shown; never send your recovery key.

Keep using the billing portal for an existing subscription instead of starting another subscription to fix an access problem.

Your files and saved settings

Your files stay in your browser. The subscription adds larger comparisons and reusable local settings; it does not add cloud storage for your spreadsheets. Download fresh settings backups after changing your client profiles or supplier rules. A settings backup contains those settings, not subscription access or spreadsheets.

Read help and support for backup, restore and changed-supplier-format steps, or how your data is handled for data storage details.